Advert Text
Overall Purpose of the Job
Front of House Security Officer role. Provides security services on client sites as required in line with client and company procedures, ensuring that all relevant legislation is always adhered to. Greet client staff and visitors as they arrive and ensure the building is protected and safe.
Main duties and responsibilities
- Be presentable and client orientated.
- Be comfortable working on own initiative.
- Work from main entrance point of the building and enjoy communicating with people.
- Organise access cards for staff and visitors.
- Manage site visitor logbook.
- Follow on site security requirements including but not limited to internal and external patrols.
- Update the Apleona Security Software app with patrolling details, Incidents, and logs.
- Monitoring CCTV cameras and footage
- Organise Site Gritting / Salting as required.
- Access control and monitoring
- Maintain good levels of communication with Apleona supervisors and managers (off site)
- Report any security events in the onsite log and escalate to Management as required.
- Deal with emergency situations including, but not limited to Initial alert and evacuations.
- Establishing parameter and access control where necessary.
- Support emergency services
- Complete the onsite paperwork in a clear format adhering to all quality procedures both from a company and client perspective.
- Provide reception cover during break times and other emergency situations.
Person Specification
- Excellent customer service skills
- Fluent in English
- Bright & smiling disposition, happy to work in client-facing role.
- Team player
- Flexible approach to duties undertaken.
- Willing to step in to cover annual leave / sick leave of co-workers.
- Ability to work on own initiative.
- Previous experience in a similar role
Qualifications and Experience
- PSA license
- Experience operating CCTV, Access Control, and security systems
- Good with written reports, emails, word / excel.
- Experience in a similar role an advantage
- Candidate may need to provide cover on other Apleona sites if required.
- Full training and induction provided.
Ref. 13877