Business Applications Administrator
Location – Homebased, with days in our Leeds Office when required (LS27)
Hours – Monday – Friday, 8:30am – 17:00pm
Apleona is a UK provider of integrated facilities management. With a client base that extends across 520 UK operational sites, we employ over 1500 talented people to deliver service solutions that work for our clients. Our culture is fast paced, challenging and above all, friendly and we are looking for you to join us!
We’re currently looking to recruit a Business Applications Administrator to join our Business Applications team and provide systems support to end users, while occasionally assist with project administration in relation to existing customers, and mobilisations for new customer setups.
In this role, you will be responsible for providing first-line business application support to all end-users across northern Europe, owning and resolving incidents through to completion. You will complete administration of user licences assuring accurate recording for software asset records; as well as the administration of our starters and leavers process and tasks in relation to data setup for new and existing customers in our systems.
An element of travel will be required from time to time. You will be working as part of a multi-country support team and an element of support and cross learning with the IT Support Analysts to ensure appropriate departmental cover is expected as and when required.
As an Apleona Business Applications Administrator, we’re looking for:
- Business Applications Knowledge - ERP/CAFM (essential)
- Experience within the FM Industry would be desirable
- Ability to demonstrate support and administration skills
- Willingness to learn new systems and processes
- Ability to analyse and troubleshoot system issues including errors
- Be able to travel throughout the UK & Ireland with occasional international travel
- Full clean UK driving license
- Excellent verbal and written communications skills, additional European languages would be a bonus
- Flexible and an ability to learn and understand applications and business processes quickly
In return we’ll make sure that you receive the right training and support to make you great in your role. You’ll work on the above shift pattern and be paid an annual salary of up to £29,000 with access to the following Apleona employee benefits that will be available to you as soon as you start!
- 22 days annual leave plus bank holidays
- Employee discounts via Perkbox
- Cycle to work
- Access to a virtual GP
- Access to a health & wellbeing app
- Training & Development Opportunities
Apleona is an equal opportunities employer, and we are committed to recruit a diverse and inclusive workforce. We base all our employment decisions on merit, job requirements and business needs.
Don’t miss this opportunity, apply now!