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Mobile Hard Services Account Manager
Location – Ipswich, IP12 1QT
Hours – 40 hours per week
Company Benefits:
- Enhanced Monthly Car allowance payment
- 23 days holiday rising up to 26 plus BH
- Employee discounts via Perkbox
- Access to a virtual GP and access to a health & wellbeing app
- Training & Development
We are currently seeking a professional Hard Services Account Manager. You will manage multi-discipline building services contract for a multi-site national blue-chip leisure services client and additional minor contracts as required. You will build strong relationships, maximising client satisfaction, and driving revenue growth across the account.
As a Hard Services Account Manager, you will:
- Build and maintain strong relationships with clients, serving as their primary point of contact for all business-related matters.
- Develop and implement strategic account plans to achieve sales targets, foster account growth, and identify new business opportunities.
- Conduct regular business reviews with clients to assess their needs, address concerns, and provide solutions that meet their objectives.
- Collaborate with cross-functional teams, such as Operations and customer support, to ensure seamless delivery of products/services and exceptional customer experience.
- Identify upselling and cross-selling opportunities within existing accounts to maximize revenue generation.
- Prepare and present reports on account performance, sales forecasts, and market insights to internal stakeholders.
Skills & Experience:
- Strong account management skills, with a proven track record of successfully managing accounts within Hard Services Facilities Management.
- Excellent communication and interpersonal skills to effectively engage with clients, understand their needs, and build long-term relationships.
- Strategic thinking and problem-solving abilities to identify client challenges, propose innovative solutions, and drive business growth.
- Strong negotiation and influencing skills to navigate complex client relationships and achieve mutually beneficial outcomes.
- From an M&E engineering discipline / or formal qualification
Desirable:
- Experience in working at corporate / Commercial locations
We’ll provide you with full training once you start and make sure that you have everything you need to do a great job. You will already have experience of working in a similar environment.
You will work 40 hours per week and you will have access to employee benefits that will be available to you as soon as you start which includes a monthly car allowance.
We are an equal opportunities employer who deliver facilities management services to clients all over the UK and with vacancies in your area this is a great time to join our teams.
If this sounds like a job for you then click on the apply button and we’ll start the process and if you’re a good match we’ll be in touch to discuss the next steps.
This role will be working for JCW, who are part of the Apleona Group