Advert Text
We are currently recruiting for a Senior Facilities Manager to join our team to be based in Dublin 2.
Working Pattern: Monday to Friday, 37.5 hours per week
Main Duties and Responsibilities
- Lead and manage all Soft Services operations.
- Ensure delivery aligns with SOPs, SLAs, KPIs and drive continuous improvement and efficiency.
- Manage projects as required.
- Trouble shooting and problem solving.
- Maintain strong client relationships and ensure high customer satisfaction.
- Promote a one-team approach and act on feedback.
- Contribute to and Manage aspects of budgets, forecasts, reporting, as well as, controlling costs and identifying savings.
- Support contract variations and additional works.
- Ensure invoicing process is managed effectively and accurately
- Promote strong safety culture and ensure compliance with HSEQ requirements.
- Ensure adequate safety training levels within the team and conduct audits, safety walks, toolbox talks.
- Ensure RAMS and PPE compliance.
- Develop and improve processes, while driving innovation and efficiencies.
- Monitor KPIs and SLAs and take corrective action when needed.
- Deliver monthly and ad-hoc reports within remit of responsibility as well as support rest of the team when required by collating information.
- Improve reporting formats if applicable to meet changing client needs and ensure continuous improvement.
- Manage suppliers and contractors.
- Ensure compliance and performance.
- Engage and company with company policies and processes relating to all aspects of purchasing.
- Lead and develop teams and manage recruitment, onboarding, training, and performance.
- Explore growth opportunities withing team, ensure team receives required support and is motivated and where possible establish succession plan.
Qualifications and Experience
- Over 10 years extensive and varied experience working & managing a team
- Experience implementing quality systems, procedures and documentation.
- Extensive security knowledge as well as the ability to project manage and multitask.
- Ability to negotiate contracts and SLA's
- Computer literate
- Strong knowledge of health and safety, with COSSH and IOSH training.
- Ability to manage cleaning related projects from inception to completion
- Proven experience in managing, recruiting and developing teams.
- Excellent communication, customer service, negotiation and problem-solving skills.
We look forward to hearing from you!
Ref. 17670