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We are currently recruiting for a Facilities Coordinator to be based in Ballincollig, Cork
Working Pattern: Monday-Thursday 08:30-17:00, Friday 08:30-16:00
***16 month Fixed-Term Contract***
Main Duties and Responsibilities
- Management of Facilities team in the provision of services to the site including: Mechanical/electrical, Access Control systems, Housekeeping, Catering, Hospitality, Cleaning and Move Management.
- Assisting with the implementation of Company Health and Safety policy
- Management of external contractors and suppliers to ensure optimal service levels are attained at minimum cost.
- Manage the approval of supplier invoices and ensure these are accurately recharged to business units.
- Management of Cleaning and Catering contracts on a day to day basis to ensure a high standard of service
- Assisting with the development and implementation of Operating Procedures for the Facilities Department.
- Preparation of Monthly Reports on the activities of the Facilities Department for presentation to the client.
- Management of the team with focus on training, performance management and personal development.
- Putting forward proposals for restructuring service delivery.
- Respond to business needs by building flexibility into the service delivery model.
- Ensure any changes to contracts and other service agreements are documented and communicated.
- Ability to write and implement procedures to ensure good customer service.
- Monitor and achieve performance targets for all service activities and reports on volumes processed, speed and reliability.
- Maintain communications with business to identify their current and future needs, and ensure the services provided meet these needs.
- Manage third party suppliers by monitoring service levels, rates and communication.
- Provide Monthly Management information as detailed within SLA/KPI.
- Meet with Vendor representatives as required ensuring services are delivered as agreed.
- Oversee budget control and monitoring and ensure operation costs are in keeping within budget forecast.
- Verify all incoming third party invoices and escalate any discrepancies.
- Actively work to develop and confirm with the Business Continuity Plan.
- Provide Project Management Support as required.
- Ensure staff are motivated and performing to the best of their ability, and commit time to ensuring that sites are suitably managed and staffed.
- Develops flexible, multi-skilled staff, working as a team to ensure there are sufficient resources to cover all jobs at all times.
- Coordinate and undertake staff appraisals as required.
- Ensure that all requests from School are properly recorded and reported.
- Make sure that all PPM planning is up to date
Qualifications and experience
- Diploma in Facility Management and/or previous related experience a distinct advantage.
- Previous experience of generating monthly reports
- Previous people management experience essential.
- Previous experience of managing contractors essential.
- Previous experience in a client orientated profession essential.
- Good understanding of human resource management and full understanding of Facilities related services.
- Previous experience in financial budgeting, management and control techniques.
- Working knowledge of service provision contracts and contract administration procedures
We look forward to hearing from you.
Ref. 17697