Advert Text
Apleona Ireland is looking for new colleagues to join the team in the role of Associate Director for Technical services across the business!
Working Pattern: Monday to Friday office hours 9-5 PM
Location: Dublin and hybrid availability
Main duties and responsibilities
- Lead the operational delivery of a portfolio of Facilities Management contracts.
- Act as the senior client relationship manager, building trusted partnerships and driving client retention.
- Ensure contractual KPIs, SLAs and compliance obligations are consistently achieved.
- Drive commercial performance, profitability and sustainable growth across the portfolio.
- Lead, coach and develop Account Managers and operational teams to achieve high performance.
- Champion a culture of safety, quality, compliance and continuous improvement.
- Ensure robust governance through operational reviews, reporting, audits and risk management.
- Work collaboratively across Operations, Commercial, Finance, Procurement, HSEQ, HR and IT to deliver integrated client solutions.
- Support business development through client engagement, contract retention and identification of growth opportunities.
- Promote innovation, digital transformation and best practice across all contracts.
- Represent Apleona professionally with clients, suppliers and industry stakeholders at all times
Qualifications and experience
- A recognised M&E technical qualification or completed trade apprenticeship is an essential requirement
- Minimum of five years’ experience working in Facilities Management environment 2 of which must be in management/leadership
- Proven track record in leading multi-site operations
- Member of a relevant professional organisation
- Financial and budgetary experience above a value of €1 million
- Man management experience
- A Knowledge of Sales & Margins processes
- Excellent communication, organisation and time management skills
- Financial acumen with demonstrated competence in managing budgets.
- A strong leader with a skill for engaging others.
- Excellent PC literacy skills required.
We look forward to hearing from you!
Ref. 17827