Advert Text
Overall Job Purpose
To provide administrative services for client campus. To support Associate Manager and Facilities Team Based in Dublin in a new state of the art campus, the role requires great attention to detail, as you will manage the clients centralized ticketing system for Office Services, acting as a knowledge base for employees and Workplace Services teams across the campus. This position requires a passion for customer care, a very high level of service orientation, knowledge of Office Services as well as team player capabilities. Great coordination, time-management and problem-solving skills are a basic prerequisite for this role.
Key Accountabilities
● Checking virtual Tools (REWS Ticketing & Slack Channels)
● Send first response to all employee requests and allocate to
local accountable queue (events, catering, mail, facility -
email (SLACK?) notification to team in queue)
● Admin Tasks - as required and on monthly routine
● Assisting with the wider WPS when required, for example
event set up’s, assisting with meeting requests.
Essential Skills / Experience Required
● Structured/Organized work style
● Good Technical Computer/skills - ability to learn
● Admin Skills
● Team Player
● Reliable, Independent working style
● Strong sense of ownership
● Ability to think & connect the dots - cross site/region/EMEA
● High level of English communication - written & verbal
● Flexibility across time zones where needed
● Proven prioritization and problem solving skill-set
● Resourcefulness
Tools/Expertise - preferable
experience
● Google applications
● REWS Ticketing Tool
● Slack
● Traction
● Purchaseforce - Coupa/Budgetforce
● Taskforce/specialist group experience
● Relationships across Region and/or with EMEA stakeholder.
Working Pattern
Monday to Friday 8 am to 5 pm.
Ref. 13197