Advert Text
At Apleona, we are currently recruiting for a Hard Services Coordinator to join our team at our site based in Dublin City
Working Pattern: Monday to Friday, 40 hours per week
Main Duties and Responsibilities
- Conduct regular property and facilities inspections to ensure compliance and identify areas for improvement.
- Manage day-to-day facilities operations, supporting both reactive and planned preventative maintenance (PPM).
- Monitor and report on site expenditures, ensuring alignment with approved budgets.
- Liaise with clients, attend client meetings, and provide regular operational updates.
- Ensure all subcontractor agreements are in place with clearly defined Service Level Agreements (SLAs).
- Monitor subcontractor performance to ensure consistent service delivery and compliance with health and safety protocols.
- Coordinate and oversee general services such as reception, portering, catering, waste, and stationery.
- Raise and manage purchase orders, ensuring timely and accurate processing of invoices.
- Supervise on-site staff, ensuring compliance with Standard Operating Procedures (SOPs), conducting appraisals, and supporting training and development.
- Manage recruitment support, onboarding, and time and attendance tracking for staff.
- Maintain and update all operational trackers, including asset registers, contractor logs, and consumables inventory.
- Support the delivery and budget control of site-based projects such as space planning or reconfigurations.
- Provide structured and timely reports to clients and internal Apleona management, including progress updates on facilities projects.
- Promote and enforce EH&S compliance, acting as a fire warden and first aid responder where required.
- Ensure that all records related to facilities operations are accurate, well-organized, and auditable.
- Monitor utility usage and stock levels of essential supplies such as cleaning products and consumables.
- Review and approve subcontractor reports, ensuring documentation is submitted/verified before payment.
- Coordinate and verify documentation for all contractors prior to work commencing on site.
Qualifications and Experience
- Minimum three years’ experience in coordinating both hard and soft facilities services.
- Proven experience in staff supervision and team leadership.
- Working knowledge of Service Level Agreements (SLAs), contractor performance, and EH&S compliance.
- Comfortable managing client interactions and attending meetings as a representative of the facilities team.
- Experienced in financial oversight, including budget tracking, raising purchase orders, and processing invoices.
- Proficient in using spreadsheets and trackers for administrative and reporting purposes.
- A qualification in Facilities Management is preferred; alternatively, a qualification in a business or technical field will be considered.
- First Aid and Fire Warden training are desirable.
We look forward to hearing from you!
Ref. 17846